Privacy & Cookies Policy

Privacy & Cookies Policy

Last Updated: 18 November 2025 (Version 1.1)

1. Who We Are

Nutritional Harmony Limited Company number: 15550175 Registered in England & Wales

Website: https://nutritionalharmony.co.uk Email: info@nutritionalharmony.co.uk Registered Office:

3 Dalton Walk, Burghwallis, Doncaster, England, DN6 9GL We are the Data Controller for your 

personal data.

2. Personal Data We Collect

Information You Provide

We may collect your name, email address, phone number, postal address, payment information,

and any details included in contact forms, emails or booking requests.

If you choose to share health information as part of nutrition consultations, we only process this 

with your explicit consent.

Information Collected Automatically

We may collect your IP address, browser type, device information, pages viewed, referring websites, 

and analytics data. Cookies may also collect certain information.

3. Special Category (Health) Data

If you share health or nutrition-related data, this is Special Category Data.

We process this only with your explicit consent under Article 9(2)(a) of the UK GDPR,

solely for providing nutrition services.

4. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide nutrition services and consultations

• Send appointment updates

• Maintain internal records

• Process payments securely

• Improve website performance

• Comply with legal obligations

5. Lawful Bases for Processing

We rely on consent, contract, legal obligations and legitimate interests.

Special category (health) data is processed with explicit consent.

6. How Your Data Is Stored

Client records are stored using encrypted cloud storage (Microsoft 365) or encrypted

local devices.

We use secure hosting, access controls, and backups.

Health-related information is stored with enhanced confidentiality.

7. How Long We Keep Your Data

• General enquiries: up to 12 months

• Client records: 7 years from the date of your last appointment

• Financial records: 6 years (HMRC requirement)

8. When We Share Your Data

We may share data with payment processors, cloud/email platforms, insurers,

or law enforcement where required.

Where you make a payment or booking through our website,

your details are processed securely by third-party providers (e.g., Stripe, PayPal,

booking platforms).

These providers act as Data Processors on our behalf.

We do not share data for external marketing.

9. International Transfers

If data is stored outside the UK, we use safeguards such as adequacy regulations

or Standard Contractual Clauses (SCCs).

10. Your Rights Under UK GDPR

You have the right to access, correct, delete or restrict your data,

object to processing, withdraw consent, and request a copy of your data.

To exercise these rights, email info@nutritionalharmony.co.uk.

11. Cookies Policy

Our website uses cookies to support functionality, performance and analytics.

Cookies are small files stored on your device.

Types of Cookies We Use

Strictly Necessary Cookies

Enable essential security and navigation functions.

Performance & Analytics Cookies (Google Analytics)

Used to analyse visitor behaviour and site usage.

These may require consent depending on your settings.

Functionality Cookies

Remember preferences such as region or device type.

Third-Party Cookies

Set by embedded services (e.g., YouTube, social media, booking tools).

These providers may collect their own data.

12. Managing Cookies

You can manage or delete cookies using your browser settings.

Blocking cookies may affect functionality.

13. Changes to This Policy

We may update this policy periodically.

Any changes will be published on this page with an updated revision date.

14. Contact Us

Email: info@nutritionalharmony.co.uk

Nutritional Harmony Limited

Company Number: 15550175

3 Dalton Walk, Burghwallis, Doncaster, England, DN6 9GL

If you have concerns, you may contact the ICO at https://ico.org.uk/